Delivery Service
We Ship Door-to-Door
Suspended Shipping Services During COVID-19 Pandemic
During this difficult period, our logistic partners have temporarily suspended services to the following countries and territories.
- Sri Lanka
- Laos
- Mongolia
- Nepal
- Libya
- Rwanda
- South Africa
- Liberia
- Liechtenstein
- Andorra
- Monaco
- Iceland
- Bosnia and Herzegovina
- Puerto Rico
- Paraguay
We are currently discussing with our logistic partners to see the possibility that we can bring back shipping to those countries and territories soon. We will update here for the latest information.
[Updated: 22-Feb-2021]
Delivery Area
We deliver worldwide except the following countries:
- Austria
- Belgium
- Benelux
- Denmark
- Iran
- Ireland
- Italy
- Kenya
- Luxembourg
- Netherlands
- North Korea
- Norway
- Portugal
- Switzerland
- The United Kingdom
Shipping Fees
1. Free worldwide delivery upon net purchase of USD70 or above (i.e. after deducting discount, but before taxes, if applicable).
2. For order amount less than USD70, a delivery fee will be charged according to the destination as detailed in our List of Delivery Rate.
| Country | Shipping Fee (USD) | Country | Shipping Fee (USD) |
| Australia | 15 | Nepal | 15 |
| Bahrain | 15 | New Caledonia | 30 |
| Brazil | 20 | New Zealand | 15 |
| Brunei | 15 | Pakistan | 15 |
| Bulgaria | 15 | Philippines | 15 |
| Cambodia | 15 | Poland | 15 |
| Canada | 15 | Qatar | 15 |
| Czech Republic | 15 | Romania | 30 |
| Finland | 20 | Russia | 15 |
| France | 15 | Saudi Arabia | 20 |
| Germany | 15 | Singapore | 10 |
| Hungary | 15 | South Africa | 20 |
| India | 20 | Spain | 15 |
| Israel | 15 | Sweden | 20 |
| Japan | 10 | Sri Lanka | 15 |
| Korea | 10 | Tanzania | 20 |
| Maldives | 15 | Turkey | 15 |
| Mauritius | 20 | Ukraine | 15 |
| Mexico | 15 | United States | 15 |
| Mongolia | 15 | Uruguay | 20 |
| Myanmar | 15 | Vietnam | 10 |
3. If your destination for delivery is not on our List of Delivery Rate, please contact us at e-mail address: e-shop@giordano.com for a quotation on the exact delivery fee.
4. You may view the exchange rate applied to your purchase when you checkout/confirm your order.
Delivery Method
We will send you a shippment notification mail with a tracking number when your parcel is ready for dispatch, please visit www.17track.net/en/ for delivery tracking after 2-3 working days as courier need time to update shippment data.
Express Shipping
If you want your Giordano orders to be delivered as soon as possible, please send your order number to e-shop@giordano.com and our team will support you on that!
* Additional charges may apply on upgrading to Express Shipping.
Delivery Time
We will deliver your parcel within 2 - 4 days of its placement. Shipped from Guangzhou, China. Normally, the package reaches American and European countries within 15 - 25 days, Asia within 10-20 days, other areas & countries within 15-28 days.
No deliveries will be made on Saturdays, Sundays or statutory Public Holidays.
Remarks: Giordano do NOT take any responsibility for any delay in deliveries.
Undeliverable orders
Occasionally, orders are returned to us due to incorrect addresses, or there is an otherwise failed delivery attempt or the order is refused by the recipient. Please ensure that your address is stated correctly and that you are able to sign for receipt of the delivery or that you authorize someone to sign for receipt of your delivery. Giordano will not be responsible for any loss suffered due to the package being received by someone other than the recipient.
Copyright
2019 Giordano International Limited.
All Rights Reserved. Contact
Email: e-shop@giordano.com
Global edition | USD